Service Untitled

MAY 23, 2011

Projecting the right attitude when delivering exceptional customer service makes a big difference. My initial impression most likely will be affected by the friendliness and kindness of the customer service agent; whether it is my first experience on the phone, by email, or in person.

Customer Service 40

Customer Service Expenses Phones AT&T 40

Office Dynamics

APRIL 2, 2015

I recently came across this list from one of my classes and wanted to share it. Customer-service focused. Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. Ability to prioritize.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Service Untitled

AUGUST 5, 2010

Service Untitled The blog about customer service and the customer service experience. The customer service representative standing at the kiosk in the lobby of the bank had been speaking to a customer about a “Power of Attorney&# and its relevance to her aged parent.

Customer Service 40

Customer Service Skills 2004 Etiquette 40

Service Untitled

SEPTEMBER 25, 2009

Service Untitled The blog about customer service and the customer service experience. I also associate white glove service with class, grace, and politeness as well. To provide white glove service, you need to make sure that: Employees are well dressed. The environment is respectable.

Customer Service 40

Customer Service Etiquette 2006 Restaurants 40

Allwork

NOVEMBER 6, 2023

The Instant Office report was fascinating from this year, this of September, and it was all about service and just basic things of great customer service there. This seems to be one of the criteria that as an individual, everybody’s marking it on. And I think this is where it’s really moved to hospitality.

AT&T 263

AT&T Environment Travel Restaurants 263

Service Untitled

JUNE 11, 2010

Service Untitled The blog about customer service and the customer service experience. Yet despite the complaints, customer satisfaction in the airlines industry has noticeably improved according to JD Power and Associates, a California-based research firm. Their overall score increased by 26 points.

Customer Service 40

Customer Service Travel Etiquette 2010 40

Service Untitled

FEBRUARY 12, 2010

Service Untitled The blog about customer service and the customer service experience. The client’s 5th grade child called to tell her mother she had forgotten an important piece of her class project that was involved in the school fair and needed it immediately.

Customer Service 40

Customer Service Etiquette 2010 Interviewing 40