Customers Rock!

MAY 5, 2011

I have definitely missed writing for all of you, and many of you have been encouraging me to get back out here and post. In fact, you need to consider the entire customer experience , and support it with a customer-centric culture , one that promotes an equally exceptional employee experience. It has to ROCK.

Customer Service 100

Customer Service Social Media AT&T Interviewing 100

Men With Pens

NOVEMBER 29, 2009

Must be that French blood and all…) @Steve – May I present you Case Study Number 3875, James Chartrand. Definitely not. (I Whereas, when you firmly promote your knowledge, you exude confidence. And happy holidays, Akemi – Yes to Me´s last blog. Definitely not. I’m not quiet.

Confidence 40

Confidence 2009 Self Esteem AT&T 40

Men With Pens

DECEMBER 6, 2009

Holiday Season Kicks Off – 2 Weeks in Review! I see one of two things, a blogger, who is paid to write content that promotes the services or products of another individual or business (ie. I see one of two things, a blogger, who is paid to write content that promotes the services or products of another individual or business (ie.

2009 40

2009 AT&T Retirement Twitter 40