Customers Rock!

MAY 5, 2011

I have definitely missed writing for all of you, and many of you have been encouraging me to get back out here and post. The book is also supported with many case studies (based on personal interviews I conducted with company leaders), lots of practical tips, and fun personal stories – all written in the Customers Rock!

Customer Service 100

Customer Service Social Media AT&T Interviewing 100

Men With Pens

NOVEMBER 29, 2009

Must be that French blood and all…) @Steve – May I present you Case Study Number 3875, James Chartrand. Definitely not. (I And happy holidays, Akemi – Yes to Me´s last blog. Definitely not. My writing voice changes and sometimes I come off harsher than I’d like. I’m not quiet.

Confidence 40

Confidence 2009 Self Esteem AT&T 40

Men With Pens

FEBRUARY 21, 2010

How intention makes a brand – a quick case study Reply James ( @MenwithPens ) February 22, 2010 at 8:46 am Alright. I can definitely tell that my writing style has changed over the years (hopefully for the better). One I like best is a short one, about commitment. Nathan Hangen´s last blog.

Travel 40

Travel 2010 AT&T 2006 40

Men With Pens

DECEMBER 6, 2009

Holiday Season Kicks Off – 2 Weeks in Review! Having said that, it could be worth a case study. Reply Mrs. Micah ( @mrsmicah ) December 7, 2009 at 10:23 am I think it can definitely be sweatshop-like or we can get into that mindset when we’re not enjoying the writing or don’t see it paying off at this point in time.

2009 40

2009 AT&T Retirement Twitter 40