Success
NOVEMBER 24, 2022
“A fabulous story like that shows what great customer service looks like, and it could be used for all kinds of reputation-building,” he says. Case Studies. But after watching the video, they [asked] for more information and often [changed] their minds.”. Trupanion: Making insurance cuddly. “We
Success
JUNE 8, 2022
For businesses, this means your products or services are targeted to those who may have a vested interest in what you offer. Once a post catches their attention, they’re just one tap away from your business profile and contact information. But… it’s great for customer service and for live media.”. Humanization.
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Success
SEPTEMBER 1, 2023
Many of my clients use AI, like ChatGPT, to give them a first draft by copy/pasting the job description into the platform and asking it to map to the relevant information from their resume which is also then copy/pasted,” she says. But Nikki Innocent , a New York City-based career coach, says this is a mistake.
Customers Rock!
MAY 5, 2011
It is not a social media book (more on that in The Story below), but social media is woven throughout the book (as it should be woven throughout a company’s marketing and customer service strategies). It is also not a customer service book (but that is an important tenet). But customer service is not enough.
Make or Break Moments
MARCH 21, 2010
It’s about case studies and the stories and events that are much better in the re-telling than in the moment. What happens when the time for talking is over? This section is about working at the coalface of social media. It’s about the real world lessons that come hard and fast.
Service Untitled
MARCH 12, 2010
Service Untitled The blog about customer service and the customer service experience. photo credit: ThreadedThoughts Possibly Related Posts: Customer loyalty and the practical consumer Today’s economy shows that money defines customer loyalty.
The Small Business Blog
OCTOBER 18, 2007
This content had really help me for my case study. David Said on December 2nd, 2009 at 11:32 am Special thanks for valuable information. Hope that throw some light on the discussion (moderated) Jeremy Ollave Said on July 3rd, 2009 at 5:17 am hi… as an IT student, I’m already involve in business outsourcing.
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