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A Case Study in Customer Service: The Name Badge Industry

Small Business CEO

Great customer service in the name badges industry? It may not sound too exciting at first, but at Meluba Badges we deal with a huge variety of customers, from the sole trader to the largest organisations who all work differently, are looking for a bespoke product supplied quickly and at a competitive price.

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Once Upon a Time in Marketing: The Power of Storytelling

Success

“A fabulous story like that shows what great customer service looks like, and it could be used for all kinds of reputation-building,” he says. Case Studies. Businesspeople think these emotional stories are inappropriate in the workplace. But if people are talking about it, it means it’s a good story.

2003 279
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TikTok Is Here to Stay—Is Your Brand Ready?

Success

But… it’s great for customer service and for live media.”. One way to do this is to visit different platforms’ case studies pages to get examples and analytics for marketing campaigns that landed. (An It tends not to have as much engagement for businesses and requires a consistently high volume of content.

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The September Surge Is Here: How Job Seekers Can Prepare to Land the Role

Success

Featured’ section: Add media, articles, links, case studies or even a resume that relate to what you have accomplished professionally. You can humanize your profile by mentioning an outside-of-work interest here. This is where you reinforce your personal brand. Is it easy to access you in the way that’s most convenient for them?

Resume 247
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Announcing my first book: The Hidden Power of Your Customers

Customers Rock!

It is not a social media book (more on that in The Story below), but social media is woven throughout the book (as it should be woven throughout a company’s marketing and customer service strategies). It is also not a customer service book (but that is an important tenet). But customer service is not enough.

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John Needs YOU!

The Small Business Blog

John needs business owners to use as case studies and some ‘from the trenches’ advice on starting a business like yours. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

2007 100
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Age of Conversation 3 – coming SOON!!!

Make or Break Moments

It’s about case studies and the stories and events that are much better in the re-telling than in the moment. What happens when the time for talking is over? This section is about working at the coalface of social media. It’s about the real world lessons that come hard and fast.