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How to Make Sales Your Top Priority

Success

You are confident that your knowledge and experience will help your target market. You face one important challenge, though: acquiring the customers you need to grow your business. Customer acquisition is king. You started your business because of a burning desire to strike out on your own. You’re busy.

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Banks Change to a Customer-Focused Message

Make or Break Moments

Scandal, fear, anger, and a general loss of confidence from consumers have made banking a challenging field. As the confidence increases a wiser, more informed and perhaps cautious consumer is now looking for ways that banks can help them save and be more effective with their hard earned dollars.

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Qualities Of A Great Assistant

Office Dynamics

Excellent calendaring skills. Customer-service focused. Detail oriented. Positive, can-do attitude. Ability to prioritize. Accountable. Trustworthy. Ability to remain calm under pressure. Excellent time management skills. Good listener. Professional presence. Keeps delicate information private.

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Toyota Rebuilds Trust

Make or Break Moments

SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness Customer Service Articles Alltop Customer Service AllWrite Ink Articles by DCB Church of the Customer Customer Care Institute Customer Experience Crossroads Customer Service Articles Customer Service Point Marketing 4 Business Open Forum (..)

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Customer Relationships: Not Something You Can Set and Forget

Make or Break Moments

I am a customer service trainer, and in training I reiterate the importance of the customer relationship. In this day and age, customer service falls by the wayside, but I like how you focus on the whole relationship, instead of just a customer transaction. The dishwasher and dryer come to mind.

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Happy 5th Anniversary AllWrite Ink

Make or Break Moments

I completed the project but the next time he called I was more confident about what I offer. Lesson Learned : if I don’t value what I offer – neither will the customer. One other lesson I learned was about positioning with my customers. This was my fault. I didn’t set boundaries.

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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

This episode features an excerpt from my audiobook, The Leader Assistant: Four Pillars of a Confident, Game-Changing Assistant. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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