Small Business CEO

JANUARY 25, 2010

Make it easy for your customers, according their definition of easy. Make budgeting easier. Think about giving your client the ability to interact with you the way they are most comfortable, whether it is by live person, by phone or on the web. What could you strive for even if it’s not industry-standard? Then think big.

Credit Card 40

Credit Card Customer Service PDF Phones 40

Brilliantly Better

MARCH 8, 2010

Technically, you can learn everything you want about budgeting, emergency funds and stuff like that. As an online entrepreneur , I did budgeting and financial projections almost on auto-pilot, for more than 10 years. Based on my own framework, called Assess - Decide - Do, it will definitely change the way you look at productivity.

Finance 40

Finance 2010 Interviewing 2009 40

Men With Pens

APRIL 13, 2010

And I definitely don’t want to purchase something from a company I can’t trust to ask me nicely to pay attention to what they’re doing. Definitely easier. megs’ worth of PDF. Forty-five minutes later, I open the PDF, and the first thing I see is a spelling mistake. Lobbying about budget cuts.

2010 40

2010 Legal AT&T Email 40

Men With Pens

DECEMBER 6, 2009

They have a budget. I sat and waited for nearly two weeks without even having a listen, because I wanted the PDF transcription I could read, simply because I don’t like audio. We just have to factor in a superannuation plan when we write up our business plans and budgets. Most bloggers are cheap-asses. No way, dude.

2009 40

2009 AT&T Retirement Twitter 40