Remove Budget Remove Customer Service Remove Process Remove Suppliers
article thumbnail

What Are 5 Components of Emotional Intelligence & How Do They Shape Your Future?

Success

Understanding the five components of emotional intelligence assists you in this process. Consider, for instance, an entrepreneur who has a great relationship with an essential supplier. The product, price and speed of delivery are each excellent, yet their customer service could use some improvement.

article thumbnail

Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Service Untitled» Blog Archive » Employee engagement is a force.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Make employee engagement an important part of the process. Let’s face it; the more positive employee engagement, the more positive customer service, and the more company success.

article thumbnail

Small Business World News Round-up – 2009/12/15

The Small Business Blog

Sustainability and Passion to Succeed Drive SME Business Growth : Transparency and Smooth Processes Help Achieve Sustainability. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

2009 100
article thumbnail

Don't Underestimate The Importance Of Time Management

The Small Business Blog

« Top 5 Tips for Training Employees on a Budget Top 5 Tips for Small Businesses at Easter » « Previous Entries This entry was posted on Wednesday, March 31st, 2010 at 6:30 am and is filed under SME-Blog. Working a full time job definitely slows down this process considering working online is not my primary income source.

article thumbnail

How much money do you really need to start your micro business.

The Small Business Blog

Once you know where your money is going and what benefit you derive from this expenditure, you can start thinking about different – more cost effective – ways to achieve the same result, and have a healthier small business in the process. So, how much money do you really need? We have to be realistic about it.

2008 100
article thumbnail

SaaS for Very Small Businesses – Show Me the Money | THE SMALL.

The Small Business Blog

But there is another definition that is largely being overlooked: Software that allows a company to conduct it’s everyday business, supporting most of the core, fairly standard business processes any company performs repeatedly. There's a lot of "fat" in that sales process that needs to be cut out.

2006 100