Success

SEPTEMBER 19, 2023

Consider, for instance, an entrepreneur who has a great relationship with an essential supplier. The product, price and speed of delivery are each excellent, yet their customer service could use some improvement. After a stressful day for this entrepreneur, one particular customer service representative behaves rudely.

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International Customer Service Skills Suppliers 312

Service Untitled

SEPTEMBER 8, 2010

Service Untitled The blog about customer service and the customer service experience. Let’s face it; the more positive employee engagement, the more positive customer service, and the more company success. The last few years have been a time for slashed training budgets. Great thoughts!

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Customer Service Self Esteem Suppliers Payroll 40

The Small Business Blog

NOVEMBER 23, 2009

Rewriting bank regulations will hurt small businesses : In the typical fashion, Congress is now attempting to solve a “crisis&# by creating a new government agency with an unlimited budget and almost unlimited regulatory powers. Private Lender :Where can entrepreneurs go when the bank says, “No&# ? Digg Furl Netscape Yahoo!

UPS 100

UPS 2007 2008 2009 100

The Small Business Blog

MAY 8, 2006

I’m sure what some people don’t understand is that you rarely find a quality accountant for a budget price. I recently set up a small publishing business and interviewed half a dozen accountants before settling on a local chap who was brave enough to publish his fees on the web. Digg Furl Netscape Yahoo!

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The Small Business Blog

DECEMBER 7, 2009

Senate bill won’t change small biz premiums: The Congressional Budget Office predicts the Senate health care reform bill would provide better, but more expensive, coverage in the individual insurance market, while having little impact on premiums for employer-based coverage. — ST. Digg Furl Netscape Yahoo!

2009 100

2009 UPS 2007 2008 100