Success
SEPTEMBER 19, 2023
Consider, for instance, an entrepreneur who has a great relationship with an essential supplier. The product, price and speed of delivery are each excellent, yet their customer service could use some improvement. After a stressful day for this entrepreneur, one particular customer service representative behaves rudely.
The Small Business Blog
DECEMBER 3, 2009
4 Comments » | Trackback | Share This 4 Responses to “ Interview with Steve Pritchard from hiremyparents.com &# Ray Said on December 9th, 2009 at 10:54 am Steve is right on the money saying there needs to be a market for your business. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!
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Make or Break Moments
JUNE 24, 2010
Perhaps your suppliers have raised prices. Full disclosure or as Kathleen says “transparency.&# If our customers see we are being up front and honest – they will trust us and remember, people buy from those they like and TRUST.
Service Untitled
AUGUST 27, 2010
Service Untitled The blog about customer service and the customer service experience. Take for instance, the customer service process for a company. A customer calls in with an order. How is it handled now, and how can another process improve the service?
Service Untitled
SEPTEMBER 8, 2010
Service Untitled The blog about customer service and the customer service experience. Let’s face it; the more positive employee engagement, the more positive customer service, and the more company success. From the top senior levels, management is obligated to show they care about employees.
The Small Business Blog
NOVEMBER 16, 2009
Worsening Access To Finance For UK Small Business by Stefan Töpfer on Nov 16, 2009 Following on from my interview on CNBC, I came under fire with some criticism for suggesting the banks and the government is failing small business with access to affordable finance. Digg Furl Netscape Yahoo!
Service Untitled
OCTOBER 22, 2010
Service Untitled The blog about customer service and the customer service experience. Companies need to fix the problem, fire suppliers, establish new procedures, hire new personnel, and communicate to the world that this will never happen again. So what do these examples teach us? David Copperfield.
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