The Small Business Blog

NOVEMBER 23, 2009

Small-Business Case Study: Can Crispy Green Go National? Rewriting bank regulations will hurt small businesses : In the typical fashion, Congress is now attempting to solve a “crisis&# by creating a new government agency with an unlimited budget and almost unlimited regulatory powers.

UPS 100

UPS 2007 2008 2009 100

Customers Rock!

MAY 5, 2011

Here is a short excerpt from the introduction: It has been my experience that many companies spend most of their time and budget focusing on selling to new customers and end up neglecting their existing ones. I actually had already written a book proposal the year before but hadn’t tried to do anything with it. It has to ROCK.

Customer Service 100

Customer Service Social Media AT&T Interviewing 100

The Shrink for Entrepreneurs

SEPTEMBER 28, 2010

BONUS TIP: Budget this extra effort into your original proposal so you don’t end up regretting your excessive helpfulness. A key testimonial, a report, a case study… It doesn’t matter what it is - just make sure you don’t bring it. Out-dress your opponent. So get the most leverage by following up immediately (i.e.

Budget 40

Budget Email Filing Travel 40