The Marq

JUNE 7, 2010

TheMarq A Human Perspective on Business and Life Delivering Happiness Book Review Book Recommendations Tony Hsieh’s new book, Delivering Happiness , was released today. You can purchase a copy on Amazon.com. He maintains a very friendly tone throughout the book. Nevertheless, I was hungry for more.

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Service Untitled

APRIL 21, 2014

I’ve often thought that customer loyalty was all about making the customer the king by maintaining transparent ethical practices, sound policies, and impressive customer service. Now QR codes can track our demographics including how many visits we have had, what we purchased, and even our methods of shopping.

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Customer Service Purchasing Social Media AT&T 40

Service Untitled

JANUARY 15, 2010

Service Untitled The blog about customer service and the customer service experience. Whenever she buys a pair of shoes, she never takes the shoe box home with her because she makes a mad rush to her closet and hides the purchases from her husband (he always complains she buys too many pairs of shoes).

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Stephanie LH Calahan

APRIL 27, 2011

  Or, network with a CPA or a book keeper and hand off the book keeping completely!    You can find many qualified book keepers in your community or virtually.    An employee policy manual and job descriptions are a great place to start.   7 - Customer/Client Service.

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The Office Professionals Place

AUGUST 13, 2009

Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. Get this months book choice, Messages by Drs. Look into purchasing an all-in-one fax, printer, and copier.

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IAAP Filing Administrative Professionals Skills 100

The Small Business Blog

MAY 13, 2010

Policies, recessions and unemployment aside, people lost faith in him and the moment that happens, whether you are a businessperson or a politician, you are in trouble. I, for one, have encountered a rude, curt or abrupt salesperson and gone out of my way to not purchase something from them. What was his main problem?

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Service Untitled

APRIL 16, 2009

Service Untitled The blog about customer service and the customer service experience. The company doesn’t find it profitable to help customers on an individual service basis, so they make you purchase more services to hike up the per visit/transaction charge.

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The Small Business Blog

APRIL 21, 2008

To avoid misunderstandings and conflict from the beginning it is best if you set down a clear and consistent policy favouring the dominant culture. Proper research into these sales figures was not carried out and once the purchase had been agreed the figures simply did not add up. As for the culture.

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The Small Business Blog

AUGUST 7, 2007

Many politicians will have you believe that the current up-rise in personal and small business activity is due to their policies, that is b s *, it is due to the greatest platform for entrepreneurial activity to date – the internet and related technologies. Anyone between the ages of 13 (apparently) and 81 (?)

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The Small Business Blog

NOVEMBER 7, 2007

You guessed it, as soon as I had done that my new computer started having problems, no calendar or address book data anymore,then my email started going and so on – I rebooted and that was that – I could no longer log in. That is worrying, since it could indicate a serious shift in Apples customer care policy and/or capacity.

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The Small Business Blog

OCTOBER 2, 2007

Having looked into the options we have decided to purchase the Interwatch Security system. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Vol 1, No.

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Men With Pens

JANUARY 10, 2010

I guess it depends on the circumstances and size/importance of the purchase. Keep in mind that the article discusses the initial conditions required to be in place for a first-time purchase. Now, I have no idea who owns the site, I don’t know the joker who wrote the book and at this point, *I don’t care*.

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Loosely Speaking

OCTOBER 29, 2008

Today, almost 15 years later, I run a fulltime VA business that provides client services and support, a network for VAs with members in 15 countries, VA training and coaching, website hosting and maintenance, a blog that teaches about the industry and I also write books and speak at conferences and events.

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2008 AT&T Networking Purchasing 100

Men With Pens

MARCH 9, 2010

Reply Stacey Cornelius ( @thestudiosource ) March 10, 2010 at 7:53 am A well thought-out website can show your customers you’re tuned into their needs. People are seriously fed up with lousy customer service. This week I was on a very well ranked and highly recommended site and went to buy two books, US$80 plus shipping.

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Men With Pens

NOVEMBER 17, 2009

The reason I was willing to confess was because I realized I was putting a client relationship at risk – and because I cannot abide bad customer service, I also realized that I needed to address this issue. Take a page from Alex’s book and put on your blinders. It’s in our comment policies.

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