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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.

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Top 5 Tips for Learning More About Your Customers

The Small Business Blog

Top 5 Tips for Learning More About Your Customers by Stefan Töpfer on Mar 22, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Try to figure out exactly what it is that you want to know about your customer base. Ignore your spendings on CS & u’r toast.

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12 Products and Services That Make Traveling with Kids Easier

Success

It’s a major upgrade from the sad coloring books and lack of sippy cups in airport stores. Rent gear when traveling with kids Catherine Churchman used the international baby gear rental service BabyQuip when she traveled with her kids. Don’t fight over charging ports Kids and their devices can take up all the plugs in the car.

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Zoe Ellis Moore Founder of Spaces to Places | Navigating the Changing Needs of Today’s Professionals: Trends in the Flexible Workspace Industry

Allwork

What you’ll learn Discover the latest trends in the flexible workspace industry and stay ahead of the curve. Explore the importance of cultivating a thriving community within flexible workspaces and learn how it contributes to success. So the products there you buy which products you want as well, and you get a ready made community.

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Top 5 Sales Tips for Small Business

The Small Business Blog

They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Everyone in a small business is part of the selling team.

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The Customer Is Always Right!

The Small Business Blog

by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. If you want to build a business it’s important to learn how to let things go.

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What's Your Business Personality? | THE SMALL BUSINESS BLOG

The Small Business Blog

It is difficult to say but in small business we can learn a lot abut the importance of public relations through this story. WinWeb Pitch of the Week – Digistar Solutions » « Previous Entries This entry was posted on Friday, May 14th, 2010 at 7:30 am and is filed under Customer Service , Development , How to.

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