Blog Etiquette Social Media Survey 
Service Untitled
APRIL 19, 2010
Service Untitled The blog about customer service and the customer service experience. The survey companies paid a ridiculously low compensation or offered lotteries, sweepstakes or points to keep us participating. The company has to think about the reason for the survey. I don’t see that company here anymore. Could it be?
Service Untitled
JUNE 30, 2010
Service Untitled The blog about customer service and the customer service experience. Consider using social media the same way. When you enter the world of social media, service or product problems can immediately become public discussions. Social media awakens a higher demand for transparency, honesty and action.
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Service Untitled
OCTOBER 25, 2010
Service Untitled The blog about customer service and the customer service experience. No longer do customers just call and speak to customer service representatives; customers speak to each other, comment on articles, research common opinions, and blog. Social Customer Service – A completely different animal? Networking.
Service Untitled
OCTOBER 28, 2010
Service Untitled The blog about customer service and the customer service experience. Of course, companies use these customer feedback surveys to gain more insight into their brands, but I often wonder how does a company know how I really feel about my shopping experience without asking me to actually describe it?
Service Untitled
SEPTEMBER 23, 2010
Service Untitled The blog about customer service and the customer service experience. Where would I be if I didn’t recommend that organizations create a blog? The more meaningful blogs that can be generated, the more hits in your particular field you will attract. Update frequently, and include your products. At a local.
Service Untitled
AUGUST 30, 2010
Service Untitled The blog about customer service and the customer service experience. Since Elizabeth has chosen at this time not to participate on social media sites such as Twitter or Facebook, her forum still gives her the opportunity to participate and answer questions or give suggestions. It sounds very efficient.&#
Service Untitled
OCTOBER 7, 2010
Service Untitled The blog about customer service and the customer service experience. Question: Do you use social media in servicing? We have a small, but mighty social media response team and have a Twitter handle. This is very new to us, but a lot of issues have been resolved through this social media handle.
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