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Service Untitled» Blog Archive » Customer feedback gets personal

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Yesterday I purchased dog food from Petco ; hence a receipt offering me $2.00 off my next purchase in exchange for answering questions, and then onto Office Depot with another receipt offering a discount to log in and answer some questions.

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Service Untitled» Blog Archive » How to use a customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Using a simple, quick customer survey can show us how our staff meets commitments, how flexible they are as well as their working knowledge, and surveys are easily adaptable to a company’s own needs.

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Service Untitled» Blog Archive » What creates customer loyalty?

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Service Untitled The blog about customer service and the customer service experience. Cheryl September 07, 2010 Customer Satisfaction , Specific Companies No Comments Customer loyalty is the attitude of a customer when he purchases a particular product of a particular brand over another.

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Service Untitled» Blog Archive » Help your customer service staff.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. I think we all have been in a position when we just didn’t want the item we purchased, but at times have been forced to lie when returning it. Their “Wow&# effect features in numerous articles and blogs including Harvard Business Review.

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Service Untitled» Blog Archive » Mixing rewards and incentives eat.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. I also purchase everything from tissues to sunscreen lotions. I was purchasing shirts for my son at Gap last week, and the cashier asked me if I wanted to open a Gap credit card. What about me? I want to be recognized as special too.

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Service Untitled» Blog Archive » Customer loyalty and Toyota

Service Untitled

Service Untitled The blog about customer service and the customer service experience. There are car manufacturer meetings, government meetings, blog entries, and water-cooler discussions, yet brand loyalty has not dropped as much as expected. Keep up your good work and remain true to your products and customers!

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Service Untitled» Blog Archive » Credit cards offer extra customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Nordstrom “note&# which can be used for any Nordstrom store including online purchases as well as the use at all Nordstrom outlets. For every 2,000 points I accumulate, I receive a $20.