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Service Untitled» Blog Archive » Customer service technology can.

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Service Untitled The blog about customer service and the customer service experience. The software is able to predict how interested a customer is in one’s product and when to stop, within a minute if a customer is getting angry; the computer will then suggest the representative end the call.

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How credit card companies offer different levels of customer service

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For a consumer who has been involved in a bankruptcy, has judgments or poor credit based upon late or skipped payments, interest rates are always higher, but poor customer service should not go hand in hand with poor credit. Customers who are nasty to representatives tend to receive less service and less consideration.

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Service Untitled» Blog Archive » Patient satisfaction and customer.

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Service Untitled The blog about customer service and the customer service experience. Any customer service agent would find that behavior unacceptable. Are you listening medical professionals? It’s nothing personal Monday morning and an angry customer is walking into the.

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Service Untitled» Blog Archive » Employing company vision in.

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Service Untitled The blog about customer service and the customer service experience. Almost any company will state on a mission statement their commitment to excellent customer service, but how many of those organizations follow through on that campaign? .

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Service Untitled» Blog Archive » Hospitals need better customer.

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Service Untitled The blog about customer service and the customer service experience. Shouldn’t hospitals provide customer service? It has three major goals, and for the first time provided patients with some level of customer service.

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Service Untitled» Blog Archive » Customer feedback gets personal

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Service Untitled The blog about customer service and the customer service experience. Can any of these automated coding programs capture feedback in different languages or with broad and diverse medical, financial, or legal feedback? She started.

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Airports and excellent customer service – can it really be?

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In the online blog The Middle Seat , Scott McCartney writes about Andrew Tregonning and his wife’s experience covering the joys of an airport. It’s certain to be an experience any traveler will remember for years to come.