Practically Perfect PA

NOVEMBER 4, 2014

In my last blog I wrote about interview questions regarding career development and a few example answers. In this blog I want to concentrate on competency or scenario based questions. These questions can be a little scary but I actually think they are easier to answer than standard interview questions.

Interviewing 100

Interviewing Self Esteem Doodle Customer Service 100

Service Untitled

SEPTEMBER 15, 2009

Service Untitled The blog about customer service and the customer service experience. Employees that aren’t happy to see customers (rude, disaffected, unhappy, etc.) The four examples above are good examples of broad categories of customer service frustrations.

Customer Service 40

Customer Service Verizon Staples Phones 40

Make or Break Moments

MAY 7, 2010

Age of Conversation 3 captures the distinct shift from social media as a hypothetical consumer loyalty tool, as it was considered only a little more than a year ago, to its current state as a staple in the modern marketing toolbox. McLellan and Heaton have used their blogs to promote each book’s crop of contributors.

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Social Media Customer Service 2009 2008 100

Service Untitled

JUNE 8, 2010

Service Untitled The blog about customer service and the customer service experience. With a constant emphasis on customer service, Kazanjian reveals the simple philosophy of Taylor’s approach to customer service. What could we have done to improve our service?

Customer Service 40

Customer Service Staples Etiquette 2010 40