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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.

Email 279
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Ultimate travel itinerary

Practically Perfect PA

The airline emergency and customer service numbers. Included with the travel itinerary you should have the following as separate documents: Maps and directions for all hotels and meeting points. Because we checked the weather before they left the UK, they had the appropriate business attire and didn’t feel uncomfortable.

Travel 100
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Travel Itineraries

Practically Perfect PA

The airline emergency and customer service numbers. Included with the travel itinerary you should have the following as separate documents: Maps and directions for all hotels and meeting points. Because we checked the weather before they left the UK, they had the appropriate business attire and didn’t feel uncomfortable.

Travel 100
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Answering Reader Mail: 7 Tips on Attire, Scheduling & Etiquette

Musings of a High-Level Executive Assistant

I sat at my kitchen table watching my phone blow up while people were emailing and IM’ing me all at the same time wanting to know why they couldn’t get on the call. I open up a Word document and every time I see something in my emails that needs to be taken care of – I put it on that Word list. You can just write “Thx!”

Attire 40