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Don’t hold back AT&T customer service agent

Service Untitled

Rachael Parcht, customer service representative for AT&T may have just been having an incredibly bad day, but that hardly can be viewed as an excuse for her terrible conduct on Twitter. Parcht’s Twitter account has since been suspended, and allegedly AT&T is investigating the situation. photo credit: jeamariemarien.

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Assertive versus Aggressive

Office Dynamics

Increased self-esteem. Less stress and wasted time. Being assertive involves some risk because you aren’t guaranteed the outcome. Aggressive people only care about themselves so they don’t care what they say or how they say it. Benefits of Being Assertive. Reduced anxiety. A feeling of control.

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How to Stay Energized Throughout the Week

Office Dynamics

Possibly, there are some things that don’t need to be done at all. Free Webinar, Getting People to Notice You: Cultivating High Self-Esteem (April 26). . “But by Friday, I am usually struggling to finish what I started. I’m pooped!” There may be things that can wait until next week.

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What Is Happiness and Why Is It Important?

Success

And excessive amounts of the “stress hormones” adrenaline and cortisol—released during negative states such as sadness, fear and anxiety—increase heart rate and blood pressure over time, triggering a host of other health problems. “Tell me about your mother.”. Freud’s idea of the “talking cure” remained unchallenged for decades.

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SUCCESS’ 2024 Women of Influence

Success

She served as the director of University of California San Francisco’s first-ever strategic planning process, a program executive for a $60 million higher education analytics engagement, the go-to-market leader for IBM’s Watson Education and a top business development executive for intellectual property licensing at IBM’s 12 global research labs.

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?What Happened When I Got Over My Fear of Networking

Audacious Admin

10 years ago, the thought of going to a networking event where I didn’t know anyone and had to make small talk would give my hives. Job Seeking can be one of the most stressful tasks a person must face in life, but once I expanded my network, job seeking became EASY. I improved my self-perception. I am a shy introvert.

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5 Techniques To Beat Work Overload

Productivityist

If you look for solutions on how to handle work overload, you’ll find plenty of articles that teach you how to deal with stress. Yes, these stress-management techniques can be effective when facing the chaos at the office. But what is the root cause of that stress? If it isn’t helping you, then forget about it.