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Service Untitled» Blog Archive » Customer Service Pet Peeves

Service Untitled

You should also try to take a few minutes to think of what frustrates you as a customer and ensure that you aren’t doing whatever that is in your own call center. Chances are, if something bothers you, it bothers other people as well. You could do the same in your call center. You can leave a response , or trackback from your own site.

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Service Untitled» Blog Archive » Perception is key to customer.

Service Untitled

I can’t help but notice the Maybelline mascara commercials promising lashes so lush and long that I can hardly wait to drive over to CVS and pick up the latest product. Let’s take the example of waiting in a Verizon store for the next available agent. Is it realistic? At a local.

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