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See Which Companies Made LinkedIn’s Top 50 for Career Development

Allwork

The top 10 also features notable firms such as Moderna, Deloitte, PwC, and Alphabet Inc., which shows the variety of industries represented in the top 50 rankings. The top 50 included: JPMorgan Chase & Co.

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Don’t hold back AT&T customer service agent

Service Untitled

Rachael Parcht, customer service representative for AT&T may have just been having an incredibly bad day, but that hardly can be viewed as an excuse for her terrible conduct on Twitter. Parcht’s Twitter account has since been suspended, and allegedly AT&T is investigating the situation. photo credit: jeamariemarien.

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Measuring the Impact of Social Media

Customers Rock!

Finding ROI in your social media initiatives doesn’t have to be imaginary. 44-46), even though Sanuk doesn’t often post direct links to their website from their corporate Facebook page , they are able to track conversion rates. This post is part of the Social ROI Blog Carnival at Think Customers: the 1to1 Media blog.

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4 Popular Types of Broadband Internet Connections

Eco-Office Gals

What many people don’t realize, however, is that there are actually quite a few options out there for those who are looking to delve deeper into the world of broadband, some of which come with their own distinct perks, as well as disadvantages. Digital Subscriber Line (DSL). photo by: flickrsven.

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Is Your Growing Business Secure? 5 Tips for Keeping Your Customers’ Trust

Small Business CEO

And don’t think you get a free pass on security simply because your business isn’t large or well known. According to Verizon’s 2013 Data Breach Investigation Report, 72 percent of data breaches affect small businesses, making it clear that cybercriminals and automated attacks don’t discriminate on company size.…

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Motorola Droid and CLIQ

The Marq

However, a good friend, Scot Shier recently purchased the CLIQ’s AT&T brethren, the Motorola Droid. Ive waited YEARS for Verizon to get a decent Smart Phone. I did not want to sacrifice call quality by switching to AT&T for their iPhone (though I was tempted). Below is his review. My waiting is OVER!

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Service Untitled» Blog Archive » Customer Service Pet Peeves

Service Untitled

You should also try to take a few minutes to think of what frustrates you as a customer and ensure that you aren’t doing whatever that is in your own call center. Chances are, if something bothers you, it bothers other people as well. You could do the same in your call center. You can leave a response , or trackback from your own site.