AT&T Etiquette Medical Training 
Laughing all the Way to Work
JANUARY 19, 2009
.© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. The good thing about on-line courses, is anyone can do it from anywhere.
Service Untitled
JANUARY 13, 2014
Our mothers told us when we were very young that we wouldn’t always get everything we wanted, and we must learn to be fair with everyone we deal with in life. In the old days, customers didn’t have the advantage of the Internet to research issues. Don’t lose your temper and raise your voice in public.
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Laughing all the Way to Work
JANUARY 23, 2010
Whether they had or hadn`t I was never sure, but I know today that offices do fundraise for charities and workers are happy to participate. Whether they had or hadn`t I was never sure, but I know today that offices do fundraise for charities and workers are happy to participate. He raised over $1,000. 5, 2010 at 12 p.m.
Laughing all the Way to Work
AUGUST 15, 2009
Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. She just thinks she has to answer her cell phone every time it rings. At least in his case if he has to answer it he will ask if I mind if he takes the call. 23, 1 p.m.
Service Untitled
MAY 20, 2010
If the anger is an emotion derived from the consequences of a medical condition, the health care professionals can still maintain excellence in customer service by adhering to the following suggestions: Be attentive when the patient is speaking. Are you listening medical professionals? Have empathy for the patient the entire time.
Laughing all the Way to Work
FEBRUARY 19, 2009
What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Why do we not use their full name?
Service Untitled
JULY 26, 2010
Shouldn’t hospitals provide customer service? It is unfortunate that medical expenses used to account for the most bankruptcies among Americans. After all, Linda’s two-day stay for the removal of her appendix cost $78,236.40. “I almost had a heart attack,&# laughed Linda when she saw the bill. At a local.
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