AT&T Etiquette Interviewing Policies 
Laughing all the Way to Work
OCTOBER 6, 2009
it requires a firm culture that discusses recovery openly and strongly support it -both in action and written policy. and hopefully, they have supportive procedures and policies in place to help them." Admin in the Spotlight: Interview with Lynn Holgat. This is usually a lot of "talk" in companies.but little real support for it.
Service Untitled
AUGUST 17, 2010
Wouldn’t airlines benefit a percentage point or two if passengers boarded five minutes earlier, or if there were no extra fees to check bags? And finally, one of the basic customer service policies is to accept blame, apologize to the consumer, and correct the mistake immediately. per 100,000 passengers. million payout.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Service Untitled
MARCH 22, 2010
I didn’t notice much that was just kept in boxes or otherwise inaccessible to customers. I didn’t ask anyone there any questions, but there is no shortage of stories about extremely knowledgeable B&H employees. Liberal return policy. You can try out almost everything on the floor at B&H. Our educated staff.
Service Untitled
JUNE 15, 2010
Depending on the company policy, budget or protocol, definitive rewards keep employees striving towards the next level. If an employee perceives something in the company policy or required protocol when dealing with customers isn’t working, someone in management should deal with the problem before it becomes a major issue.
Service Untitled
APRIL 7, 2010
Their low prices lead the industry, but their policies toward the public most likely defies any basic rules of customer service no less customer satisfaction. Competitor airlines mostly sit back and watch the torrents of criticism before changing their own policies so as to hopefully retain their loyal customers.
Service Untitled
APRIL 8, 2010
Everyone puts their best attitude forward when interviewing for a position, but during the training period and internship, we can use the opportunities to observe and evaluate each new customer service agent. Stay away from the agent who doesn’t seek workable options to solve problems and blames others in the company.
Service Untitled
OCTOBER 26, 2010
Admittedly,companies like Zappos can afford to spend millions on developing their brand loyalty, but didn’t they all start out small and learn from their own mistakes? I’d appreciate if you didn’t charge for shipping, and if you have a really easy return policy too. Don’t take it personally.
Expert insights. Personalized for you.
100 
Let's personalize your content