On The Job

JULY 30, 2009

Labels: cellphone etiquette , texting while driving , workplace manners posted by Anita at 7:43 AM 13 Comments: Jacqui Barrett-Poindexter, MRW said. Especially the "I've landed' cell phone calls ;) Would also suggest 'not' multitasking with email, Twitter, Facebook, etc. Care to add to my list?

2009 100

2009 Cubicle Phones AT&T 100

Laughing all the Way to Work

JANUARY 23, 2010

Whether they had or hadn`t I was never sure, but I know today that offices do fundraise for charities and workers are happy to participate. Whether they had or hadn`t I was never sure, but I know today that offices do fundraise for charities and workers are happy to participate. He raised over $1,000. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

AUGUST 15, 2009

Other times we will be talking and I notice his eyes moving to his BlackBerry and I will see he is no longer paying attention to me, but reading emails instead. Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. 23, 1 p.m.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

AUGUST 1, 2010

There are just too many passwords to remember, and that doesnt include my bosss passwords that I also need to know because I have to check his emails as well as my own. Of course the simple solution would be to have the same password for every aspect of your life, but nope that doesn’t work. Back to the drawing board.

Time Zones 100

Time Zones 2010 IAAP Filing 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Why do we not use their full name?

Time Zones 100

Time Zones IAAP Etiquette 2009 100

The Marq

APRIL 22, 2010

What’s more, at least two of us didn’t bother turning the phones to a vibrate mode. Aside from business and human etiquette of paying attention to the person you’re with, this is a complete waste of time. This wasn’t terribly surprising. It shouldn’t be for any dog owner. How do I know this?

Phones 40

Phones AT&T Etiquette Email 40

Laughing all the Way to Work

AUGUST 13, 2010

I had no idea this could be done, but I was thrilled when I got her email, but it just proved to me once again that we are all holding on to things we take for granted that others know about. The tip she sent me was how to edit an email that you have received. Close out of the email and you will be asked to Save the changes.

Time Zones 100

Time Zones IAAP PowerPoint Email 100

Laughing all the Way to Work

JULY 1, 2010

One person can be great at software programs and know all sorts of tricks to get things done quickly and another might be excellent at organizing and managing their email account. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway?

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 10, 2010

Many young executives have never had an assistant before and are so used to not having one, that they don't know how to utilize one. Many young executives have never had an assistant before and are so used to not having one, that they don't know how to utilize one. The incentive was you saved.002 002 cents a litre.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 13, 2010

By the same token, I appreciate it when someone lets me know by when they will have something for me and if they can’t have it done by that date, then I like it when they get back to me to say when I can expect it. So that is what I like, but it isn’t always what I get. I can only guess when I might get it.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 17, 2010

© Copyright Patricia Robb 2010 17 April, 2010 Keeping focussed in a busy environment There are so many distractions in the office -- the telephone, your co-workers, email and your boss! Lets enjoy our day together.© How can you keep focussed when there is just so much going on? Its the same principle in the office.

Environment 100

Environment Time Zones IAAP International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

I actually didn't know this and this is something I need because I tend to blather on a little bit and get carried away! :) February 12, 2010 Patricia Robb said. But, as I learned the hard way it doesn't work on all systems. They said it works with most phone services. Thanks Patricia! Thanks everyone for correcting me.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Service Untitled

OCTOBER 26, 2010

Admittedly,companies like Zappos can afford to spend millions on developing their brand loyalty, but didn’t they all start out small and learn from their own mistakes? I’d appreciate if you didn’t charge for shipping, and if you have a really easy return policy too. Don’t use canned speeches on me when I call.

Customer Service 40

Customer Service Etiquette AT&T 2010 40

Laughing all the Way to Work

MARCH 20, 2010

You hear something while walking down the hall or are copied on an email and know something about the purpose of a meeting coming up. Many times I am so thankful I had that quick chat or read that email that I was copied on as that was the exact information I needed when they were away. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? You can find the story at the following link: [link] That certainly is dedication and remarkably they were a perfect match. A nice Christmas gift to her boss who is a dad of five children.

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

JANUARY 10, 2010

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m. Admin in the Spotlight: Interview with Lynn Holgat. ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

AUGUST 22, 2009

Sometimes I need to do a job, but I can’t move forward until I get an answer from someone else. While waiting for the answer, you can go on to other tasks and bring this item forward another day to get it off your desk, but don’t let it go off your radar. Put it in your Outlook Tasks with a reminder to follow up.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

MAY 31, 2009

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? When taking initiative isn't the best thing. In both of my situations, it would have been helpful if I had given my input. Lesson learned and will now put me on high gut alert.

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

FEBRUARY 28, 2010

Please don’t hesitate to contact me with any questions or concerns. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? I can just hear the conversation at the office tomorrow. a great game and I'm happy for my Canadian friends.

Time Zones 100

Time Zones IAAP 2010 International 100

Service Untitled

JUNE 30, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer service procedures and social media preparation Cheryl June 30, 2010 Customer Satisfaction , Little Things, Big Differences , Proactive No Comments You wouldn’t jump into a swimming pool if you didn’t know how to swim. At a local.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Laughing all the Way to Work

MAY 16, 2010

They are responsible for canvassing the participants for dates and determining the date everyone is available and coummunicating that information to the participants by sending out a meeting request to everyone or emailing the date (depending on how you or your organization prefers to send notices of meetings). 5, 2010 at 12 p.m.

Agenda 100

Agenda Time Zones International IAAP 100

Laughing all the Way to Work

APRIL 5, 2010

If you have to reschedule, send an email apologizing, but advise that your bosss schedule has changed. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? People are busy and certainly understand schedule changes. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

DECEMBER 31, 2009

ALL WORK NO PLAY, ALL PLAY NO WORK When I told my boss I had started a blog and was naming it Laughing All The Way to Work, he didn’t get it and said, "That doesn’t sound very professional Patricia." I hope you enjoy them as much as I did in the telling. My current boss says we get along like a house on fire.

Time Zones 100

Time Zones 2010 IAAP International 100

Laughing all the Way to Work

DECEMBER 5, 2009

Take notes during the interview so you don’t forget what you wanted to ask. If you don’t get it, it wasn’t the right job for you or the right time. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway?

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

JULY 16, 2010

If you don’t have e-mail folders, create some and sort messages as they are received. Be sure to include call-back windows if you leave a message so you won’t be interrupted while working on an important task. Manage: Try scheduling e-mail checks every two hours to minimize time spent with the e-mail account open.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MARCH 21, 2009

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Ive been gaining weight lately and couldnt figure out why until I started to look at my new office habits. How to gain weight in six easy steps: Do not eat breakfast before going to work.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 21, 2009

When I look at them however, I see someone who really knows their job and I know they could do it if only they would forget about what they can’t do and concentrate on what they can do. Don’t let self doubt take over. When someone asked me to speak or do something at work, I would say "Oh, I could never do that!"

Self Esteem 100

Self Esteem Time Zones IAAP International 100

Laughing all the Way to Work

JUNE 4, 2010

The Director of my department says she sometimes feels as though she running a daycare, but sometimes people just can't "play nice" It's pretty basic stuff: share and co-operate, but sometime adults just forget, I suppose. What can you do if you are part of a team that is not playing well together? 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

APRIL 22, 2009

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? I am speaking this morning at an administrative event so looking forward to meeting some new assistants. Some good advice to pass along: Never colour your hair the night before an event.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 9, 2008

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Writing when you don’t know what you’re talking ab. Just before my book was published I promised I would have a contest on my blog and someone could win a copy of my book.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 27, 2010

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Nobody seems to really know what its called, but Powerpoint Remote was given as a common name. Now at least I will have a name that most people will know what I mean. 5, 2010 at 12 p.m.

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

NOVEMBER 10, 2008

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Writing when you don’t know what you’re talking ab. The 10th person was someone by the first name of Tammy and once I get her address I will be sending her a copy of the book.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 12, 2009

He can ignore e-mails, but it is hard to ignore me :) When you are copied on an e-mail, read the whole message, don’t just skim it. If you are sent an email with a request to do something either asap or later, did you do it or have you diarized it to do it later? I also use Tasks in Outlook to follow up on electronic items.

Time Zones 100

Time Zones IAAP International 2009 100

Laughing all the Way to Work

MARCH 1, 2009

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? ► June (3) ► May (7) ► April (4) ▼ March (5) When working isn't fun: Ho hum, ho hum, it's off t. 5, 2010 at 12 p.m. Minute taking made easier.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 15, 2010

but I don't use that system or know what the colours mean. One person who uses this system all the time couldn't figure out why I didn't know that purple on her private appointment meant she was out of the office -- huh! Use that feature to set reminders (which everyone uses it for anyway). Another one I never use.

Calendars 100

Calendars IAAP Time Zones 2010 100

Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ▼ May (2) Whose meeting is it anyway? They are a valuable resource and I appreciate them. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2010 International 100