Success

JANUARY 4, 2023

The woman stepped back, said, “Well, I guess now we have a director,” meaning that Fanning had finally shown she had the assertiveness necessary for the job, and walked out. She had discovered the power of asserting herself and, in doing so, freed herself from being bullied, backstabbed or stepped on. It’s not an easy rut to escape.

Assertiveness 277

Assertiveness UPS Confidence Email 277

Office Dynamics

JULY 10, 2018

Update phone extension list to ensure callers are directed to the appropriate person. Discuss the importance of a calendar time block for your manager to focus on emails, presentations, budget, etc. Learning is always a win-win for an employee & manager and progress is easily tracked.

Goals 202

Goals Stress Filing Email 202

Jen Lawrence

MARCH 25, 2019

Throw in collaboration and communication tools like Slack, workflow managers, chat, text, *gasp* the phone… and the idea of unplugging becomes downright laughable. Maybe you need to balance your budget once a week and would like to have dinner with friends at least twice a month. It’s enough to drive people absolutely mad.

Customer Service 69

Customer Service AT&T Assertiveness Social Media 69

Jen Lawrence

MARCH 25, 2019

Throw in collaboration and communication tools like Slack, workflow managers, chat, text, *gasp* the phone… and the idea of unplugging becomes downright laughable. Maybe you need to balance your budget once a week and would like to have dinner with friends at least twice a month. It’s enough to drive people absolutely mad.

Customer Service 40

Customer Service AT&T Assertiveness Social Media 40