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Multigenerational Communication & Cross-mentorship

Office Dynamics

It’s an exciting and unique time in history that we work with such a diverse group of peers; varied age ranges, varied technologies and learning levels, traditional and experienced based education, etc. A willingness to learn and confidence to teach creates the roadmap to keeping our professional world evolving and relevant.

2017 178
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More OneNote Must-Knows: History, Search, and Template Creation

All Things Admin

Create a Template When I train people on creating office procedures, I start by encouraging them to use a template so that they have a standardized tool to help them keep their procedures consistent from page to page whether they are typed or handwritten. The Learning Doesn’t Stop Here! With OneNote, there’s always more to learn.

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Training On-line

Laughing all the Way to Work

.© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. Training On-line 10 Things = Frustration "Mom, I'm sick!"

Training 100
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Writing when you don't know what you're talking about.

Laughing all the Way to Work

I wrote the article The Art of Minute Taking and I had only taken minutes a few times about 25 years ago. From writing that article I had confidence to take a job that required me taking minutes and it has turned out fine. I have written many articles on my blog on subjects that I knew nothing about. How did I do it?

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Administrative Assistants Broaden Your Skillset

Office Dynamics

At our recent Annual Conference for Administrative Excellence , I surveyed 350 attendees about the topics they would like me to address at future conferences or training events. I wanted to know the areas the assistants were interested in growing and learning about. What is your learning preference? Learn to invest in yourself.

Budget 189
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The Little Engine That Could.

Laughing all the Way to Work

I just recently read an article on it and was surprised when I really paid attention to the messages I was sending myself that some of them were negative. I recently was at a friend’s place and her husband has an elaborate train set. Lets enjoy our day together.© Have you ever heard of negative and positive self talk ?

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Pass it on.

Laughing all the Way to Work

I wrote an article called We Dont Know What We Dont Know. I think the first reason is what I put in my original article. Other ways you can learn new things is to: Subscribe to feeds from various admin or business sites. Share any special training you have received with others in the office or online.