Workplace Insight

APRIL 15, 2024

Following yesterday’s news about the fears CEOs harbour with the advent of AI in the workplace, a new poll from Indeed suggests that nearly 9 in 10 UK workers (89 percent) feel confident in their ability to adapt to change over the next five years.

Confidence 59

Confidence Customer Service Training Skills 59

LEADERASSISTANT.COM

DECEMBER 10, 2023

In this episode of The Leader Assistant Podcast, Izzy discusses the power of networking, what it means to own your work, managing a team of executive assistants, and cultivating confidence. There, she mentors and trains over 12 executive and senior administrative assistants.

Confidence 52

Confidence Management Restaurants Mentoring 52

Success

MARCH 15, 2022

You are confident that your knowledge and experience will help your target market. You face one important challenge, though: acquiring the customers you need to grow your business. Customer acquisition is king. A complete, careful analysis will help you grow faster by giving you and your team a predictable, repeatable process.

2014 264

2014 Customer Service Calendars Confidence 264

Allwork

JUNE 29, 2023

By demonstrating professionalism and competence, you instill confidence in your members right from the start. Experimentation is recommended, as sales training courses often emphasize the importance of finding the optimal balance that resonates best with your customers. According to McKinsey & Co.,

Social Media 264

Social Media 2025 Collaborate Promotion 264

LEADERASSISTANT.COM

JULY 16, 2023

In this episode, Monica talks about being confident in advocating for yourself, pivoting when priorities change, and being honest with yourself if you find yourself in a role that’s not quite for you. Monica Martin is a longtime assistant in the aerospace engineering industry.

Restaurants 73

Restaurants Customer Service Budget Interviewing 73

Service Untitled

SEPTEMBER 21, 2011

Jennifer had not spent more than ten minutes on the phone with the bank customer service representative when the agent told Jennifer she would have to ask the remainder of her questions at another time. Limiting talk time is not going to improve customer engagement. So what should an organization do?

Customer Service 40

Customer Service Phones AT&T Stress 40

Success

SEPTEMBER 6, 2021

Your value proposition is “a promise of value to be delivered ,” says Peep Laja, founder of marketing training firm, CXL. To round out your technical analysis of the perfect product, Richard Lazazzera at A Better Lemonade Stand suggests you also consider: Is there a growing market with little competition ? Or a service?

Social Media 288

Social Media Email Google Interviewing 288