Practically Perfect PA

AUGUST 24, 2017

Not everyone can be a good minute taker – it’s a definite skill and quite often an art, hence the name of my course, The Art of Minute Taking. There are definite skills required to be a good minute taker and I’ve listed some of them below: Listening. Assertiveness. Learn as much as you can about the topic. Organisation.

Skills 188

Skills Assertiveness Agenda 2016 188

Office Dynamics

NOVEMBER 2, 2012

Taught by Joan Burge , creator and master trainer of the Star Achievement Series® with more than 39 years of administrative expertise and learning and development. Pre-course work will be assigned to prepare the student thus engaging them in the learning process before they arrive. Course Agenda. Call 1-800-STAR-139.

Assertiveness 100

Assertiveness Skills Networking Goals 100

The Office Professionals Place

FEBRUARY 24, 2010

In the office, the expectation is to constantly exhibit decorum, tact, composure, and display knowledge of your skills. Listen with empathy not sympathy and be assertive in your response. ’ Being the professional that you are, you will continue to be cordial, you have been taught a valuable lesson, learn from it and move on.

Administrative Professionals 100

Administrative Professionals IAAP 2010 Filing 100