Agenda Assertiveness Forms Skills 
Office Dynamics
NOVEMBER 2, 2012
An Intent to Apply form will be sent to the student prior to attending their class. 22 hours (per Level) of focused time with Joan Burge includes personal coaching, skill practice and evaluation during class, assessments, networking and sharing best practices with other high-caliber assistants, and high-energy learning activities.
The Office Professionals Place
FEBRUARY 24, 2010
In the office, the expectation is to constantly exhibit decorum, tact, composure, and display knowledge of your skills. Listen with empathy not sympathy and be assertive in your response. Performance reviews or evaluations are conducted for the sole purpose of letting us know what areas we need to improve or develop our skills.
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