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Building customer loyalty for small businesses

The Small Business Blog

This can come down to the customer service you provide, from the moment they get in touch or walk through your shop door. Small businesses also usually go hand in hand with local business and local customers. It’s also worth setting up a way to reward your customers.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

The small gain, along with a fifth straight increase in sales, raised hopes that businesses will begin restocking their depleted shelves, helping… Most small businesses plan no ‘09 bonuses, survey shows : More small-business employees can expect no end-of-year bonuses or gifts for 2009. — ST.

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Do Clients Need to Like You to Buy? | Men With Pens

Men With Pens

Back when I used to work for advertising and marketing agencies, the client would choose from a list of agencies they had heard of and get us to pitch. All the agencies on their list could do the work, and had trust in the field built through reputation and client roster. Trust before like, in all initial purchases and sales.

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Introducing the SUCCESS 125

Success

Leigh Burgess is a creative strategist who uses her gifts to help others. She is a leader who takes big swings and has created a multi-faceted organization dedicated to supporting clients and partners with strategic services, curated experiences and beautiful spaces. Leigh Burgess. CEO, founder, creative strategist. Taja Dockendorf.

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