Office Dynamics

APRIL 2, 2015

Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. Excellent calendaring skills. Professional presence. What qualities do assistants think you need to be a great assistant?

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Laughing all the Way to Work

JANUARY 13, 2009

As wonderful as online learning can be, going to a live conference or seminar with other assistants is something that you should try to do a few times a year. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Dealing in real time.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

NOVEMBER 22, 2008

I also learned at a "Working Smarter with Microsoft Outlook" seminar that we should not use e-mails as urgent requests. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? This little tip has been a huge time-saver for me.

Time Zones 100

Time Zones IAAP International 2008 100