Office Dynamics

JUNE 22, 2016

This is a replay of the free webinar offered June 2016 titled Revolutionary Insights Into Self-Leadership (for administrative professionals). Administrative professionals don’t typically think of themselves as leaders; even the most successful struggle with the idea! Learning Highlights. All Things Admin.

Administrative Professionals 189

Administrative Professionals 2016 Gifts Purchasing 189

The Office Professionals Place

MAY 21, 2010

I will communicate effectively and assertively so that there is a clear understanding of what is required and requested. I will interact with co-workers, clients, and upper management with professionalism. I will continue to improve and enhance my professional development. I will seek results and be detail oriented.

Administrative Professionals 100

Administrative Professionals Filing IAAP Assertiveness 100

The Office Professionals Place

FEBRUARY 24, 2010

Listen with empathy not sympathy and be assertive in your response. ’ Being the professional that you are, you will continue to be cordial, you have been taught a valuable lesson, learn from it and move on. Let them have their words. Do not interrupt. When they are finished, ask questions to clarify their feelings.

Administrative Professionals 100

Administrative Professionals IAAP 2010 Filing 100

The Office Professionals Place

MAY 11, 2010

You may have to agree to disagree, but at least you will have expressed your thoughts in a professional manner and you will still have a job. Be assertive, state your case, and give and ask for solutions. Learning how to diffuse a negative workplace situation can be difficult, but we need to start with ourselves. Truth Hurts.

Filing 100

Filing 2010 IAAP Assertiveness 100