Office Dynamics

APRIL 25, 2019

While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills. Use assertive communication skills to manage these situations. Establishing rapport is critical to attaining successful business and personal relationships.

Assertiveness 203

Assertiveness Negotiating Administrative Professionals Goals 203

Office Dynamics

APRIL 21, 2016

The negotiator is someone who usually tries to make up the rules as she/he goes along. For example, if a negotiator sees a co-worker drinking at lunch, they might wait to see if the behavior affects her/his job in any way, to see if it happens again or if anyone else notices.

Administrative Professionals 100

Administrative Professionals Negotiating IAAP Expenses 100

Office Dynamics

MARCH 10, 2015

While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills. Use assertive communication skills to manage these situations. This article was originally posted at Linked.com. Best of luck! Pacific Time).

Skills 100

Skills Assertiveness PowerPoint 2015 100

Office Dynamics

AUGUST 13, 2015

As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession. How to negotiate. • How administrative assistants can be heard. •

Skills 100

Skills Administrative Training 2016 2015 100