Administrative Professionals Assertiveness IAAP Presentation 
Office Dynamics
APRIL 21, 2016
The situations that present themselves to us don’t deal with easy, black and white answers or solutions. She is also an Office Dynamics – Star Achievement Certified Trainer/ Conference presenter and has been a speaker at IAAP , Administrative Professionals Conference, Executive Secretary Live and many women’s business conferences.
The Office Professionals Place
MAY 21, 2010
Below is the office professionals code of conduct. I will communicate effectively and assertively so that there is a clear understanding of what is required and requested. I will interact with co-workers, clients, and upper management with professionalism. I will continue to improve and enhance my professional development.
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The Office Professionals Place
FEBRUARY 24, 2010
Listen with empathy not sympathy and be assertive in your response. I would highly suggest that both new and more "seasoned" administrative professionals print this out and keep it close by. Need a speaker/presenter? Let them have their words. Do not interrupt. Seek answers. February 26, 2010 5:03 PM ??
The Office Professionals Place
AUGUST 24, 2009
Take notes When presented with a new project or update, get a pen and notepad and take notes. Provide assurance and be assertive. Need a speaker/presenter? Asking questions and providing a summary of the response gives the manager assurance that you understand the project. Contact Ms. Worklife Line Chat Every Monday at 7 p.m
The Office Professionals Place
MARCH 13, 2010
If it is a situation that requires urgent attention, be assertive and ask for help and apologize for any inconvenience. Need a speaker/presenter? This requires some planning and organization on your part, but even the most organized individual has emergencies. Contact Ms. Dewoun Hayes at worklifecoach@excite.com for more information.
The Office Professionals Place
MAY 11, 2010
You may have to agree to disagree, but at least you will have expressed your thoughts in a professional manner and you will still have a job. Be assertive, state your case, and give and ask for solutions. Need a speaker/presenter? It is important to listen to the other persons views and take them into consideration. Truth Hurts.
Laughing all the Way to Work
JANUARY 10, 2010
We need to be assertive and show our bosses how much better they can function if the administrative jobs are taken care of by us. Posted by Patricia Robb at 2:34 PM Labels: 30 years of service , Administrative Assistant , administrative professional , professional service , quality service Reactions: 2comments: Jodith said.
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