A Test of Your Professionalism: Will You Pass?
The Office Professionals Place
FEBRUARY 24, 2010
Listen with empathy not sympathy and be assertive in your response. If you are not the person who can assist them, refer them to someone who can. 20 pts Being able to handle an overly exertive, anxious, non-trusting boss is a challenge to any professional. Let them have their words. Do not interrupt. Seek answers. said. ????????,??????????????
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