Administrative Professionals Assertiveness Email Policies 
The Office Professionals Place
MAY 21, 2010
Below is the office professionals code of conduct. I will communicate effectively and assertively so that there is a clear understanding of what is required and requested. I will interact with co-workers, clients, and upper management with professionalism. I will continue to improve and enhance my professional development.
The Office Professionals Place
FEBRUARY 24, 2010
Listen with empathy not sympathy and be assertive in your response. I would highly suggest that both new and more "seasoned" administrative professionals print this out and keep it close by. At The Office Professionals Place, we recognize that privacy of your personal information is important. Do not interrupt.
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The Office Professionals Place
AUGUST 24, 2009
If others are involved in the project, cc your manager on emails so that they are kept in the "loop." Provide assurance and be assertive. At The Office Professionals Place, we recognize that privacy of your personal information is important. If possible, give a time when the project will be completed. Ask questions.
The Office Professionals Place
MAY 11, 2010
Just as you would not send an email when you are angry or upset, dont ask to meet with the individual until you have a clear, strategic plan of how you will approach the topic and express your thoughts. You may have to agree to disagree, but at least you will have expressed your thoughts in a professional manner and you will still have a job.
The Office Professionals Place
MARCH 13, 2010
If it is a situation that requires urgent attention, be assertive and ask for help and apologize for any inconvenience. At The Office Professionals Place, we recognize that privacy of your personal information is important.
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