Administrative Professionals Agenda Assertiveness International 
Office Dynamics
NOVEMBER 2, 2012
Certified Executive Administrative Professional ( CEAP ) curriculum-based designation is awarded to those students communicating their interest to apply. Course Agenda. Overview: Managers rely on their staff for everything from project follow-through to ensuring internal and external customers are served appropriately.
The Office Professionals Place
FEBRUARY 24, 2010
Listen with empathy not sympathy and be assertive in your response. If you become timid when it comes to speaking in a group meeting, provided you know what the agenda items are prior to the meeting, put them in writing in proposal form and give them to the Chair before the meeting or slide them to him during the meeting. Seek answers.
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