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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. Transactional milestones are any events that move the customer through the purchasing experience.

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Top 5 Mobile Payment Trends that will Disrupt 2018

Small Business CEO

Everyone and (literally) their grandparents are using mobile phones and devices to make payments on the fly. The commonly-held drawbacks of the past have been usurped largely by the technology of the present and the promise of what it can offer in the future.

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Yes, You Need a Website. Here’s 7 Reasons Why.

Tips From T. Marie

Over 2 billion people use the Internet every day and at least 90% of them have purchased something or contacted a company online. Engagement on Facebook Pages had dropped 20% in 2017 and with the new changes in 2018 we can expect that number to increase. If you have no website, you’re missing out on a huge amount of potential business.

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Who Needs an Office? 10 Entrepreneurs Weigh In on the Future of Virtual Work

Success

Gerber, 38, now a serial entrepreneur and author of Superconnector: Stop Networking and Start Building Business Relationships that Matter , published in 2018, has become an evangelist for entrepreneurship, particularly for resourceful young go-getters who may not be cut out for life as cubicle dwellers.

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The Savannah Bananas Created Their Own Version of Baseball by Putting Fans First

Success

At normal ballparks, tickets and concessions are separate purchases. When the Coles arrived at their new stadium in October 2015, it was completely deserted, the phone and internet lines cut, the stadium stripped bare. I got a phone call that we’d overdrafted our account and the team was out of money,” Cole says. “So,

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Tori Dunlap, Founder of Her First 100K is on a Mission to Close the Gender Pay Gap

Success

In a 2018 study of financial capability, results showed that men, on average, responded to 3.3 Thanks to my credit card points, I’ve earned flight upgrades, airline lounge privileges, free stays at high-end hotels as well as cash back, just from putting my everyday purchases on my credit card.