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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

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Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. Transactional milestones are any events that move the customer through the purchasing experience.

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Tori Dunlap, Founder of Her First 100K is on a Mission to Close the Gender Pay Gap

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In a 2018 study of financial capability, results showed that men, on average, responded to 3.3 Thanks to my credit card points, I’ve earned flight upgrades, airline lounge privileges, free stays at high-end hotels as well as cash back, just from putting my everyday purchases on my credit card.