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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

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Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.” A couple of hours later, the happy patron pays his $200 tab; he will return to the restaurant nine times the next year.

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Leading with Kindness: 14 Most Charitable Celebrities

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“If we all took a little more time to get to know people, I think it would change the whole temperament of the world,” Flavortown Mayor Guy Fieri told Delish in 2018. Every single employee, whether you’re an intern, part-time, holiday help or C-level, should have the same level of love and respect and care,” Scott told SUCCESS in 2016.

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On the job tips for new Admins.

Laughing all the Way to Work

Bureau of Labor Statistics estimates that employment of executive secretaries and administrative assistants will increase 13 percent between 2008 and 2018, meaning more people will be seeking advice like yours as well as education in the field. I finally had a chance to sit down and read your book over the holiday. Excellent material!