Success

MARCH 13, 2022

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. I do more than 700 phone calls, not emails, to clients on their birthdays each year.

Email 279

Email Customer Service Gifts Purchasing 279

Workplace Insight

MAY 4, 2022

Following the success of a New Zealand-based trial at property planning company, Perpetual Guardian in 2018, Andrew Barnes and Charlotte Lockhart set up 4 Day Week Global, the not-for-profit platform for the promotion of the four-day week. What the four day week is not is a form of condensed working. Instead, look at the results.”.

2018 98

2018 2019 Stress Forms 98

Laughing all the Way to Work

DECEMBER 12, 2009

Sometimes e-mail is not the best way to communicate and it needs to be followed up by a phone call or face-to-face short meeting. Put it in a folder for your boss’s signature in completed form, i.e. envelope clipped to letter and attachments. I finally had a chance to sit down and read your book over the holiday.

Time Zones 100

Time Zones IAAP International 2009 100