What happened to customer service at Sears?
Service Untitled
FEBRUARY 27, 2013
billion in 2012. After all Craftsman tools have always been a male Christmas present staple; for all those weekend home chores. Can Sears be saved? Probably the best suggestion to Sears would be to bring back the culture of the last century. Customer service begins with employees who want to be working and doing their best.
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