Success

MARCH 8, 2023

from 2012—while the growth of male-owned employer businesses during the same time period was only 5.2%. million workers in 2019 and grew their workforce by 28%… between 2012 and 2019.” You cannot tell a 2-year-old you’re going to fire him if he doesn’t get potty trained.” of employer businesses in 2019—a growth of 16.7%

2019 246

2019 2012 2017 Collaborate 246

Laughing all the Way to Work

NOVEMBER 11, 2011

I just received this article written by Lynn Gaertner-Johnston of Syntax Training and wanted to pass it along to you as it has some great tips for holiday messaging. If you are a job seeker, send a greeting to every person you talked with about your career search this year, whether that talk was in person, by phone, or by email.

Holidays 100

Holidays 2012 Gifts 2011 100

Service Untitled

MARCH 19, 2013

Having a person who greets customers at the door is hardly a solution for often poor quality merchandise, poorly trained staff, and dismissive sales associates who seem more interested in going on break than solving customer issues. Even Walmart’s e-commerce scored a low 78 out of 100 for performance during the 2012 holiday season.

Customer Service 40

Customer Service 2005 2012 AT&T 40