Laughing all the Way to Work

NOVEMBER 11, 2011

I just received this article written by Lynn Gaertner-Johnston of Syntax Training and wanted to pass it along to you as it has some great tips for holiday messaging. If you are a job seeker, send a greeting to every person you talked with about your career search this year, whether that talk was in person, by phone, or by email.

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Holidays 2012 Gifts 2011 100

Practically Perfect PA

JANUARY 4, 2013

Well 2012 is over and done with and we are now already two days into 2013. Over the holidays I´ve been thinking about the year ahead and have lots of exciting things planned which will keep me busy. With the assistant role now encompassing so many varied tasks we should expect to see a rise in training for assistants in 2013.

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2013 Social Media 2012 Salary 100

Service Untitled

MARCH 19, 2013

Having a person who greets customers at the door is hardly a solution for often poor quality merchandise, poorly trained staff, and dismissive sales associates who seem more interested in going on break than solving customer issues. Even Walmart’s e-commerce scored a low 78 out of 100 for performance during the 2012 holiday season.

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Customer Service 2005 2012 AT&T 40

Success

DECEMBER 14, 2022

A Sudanese woman, Alik, who was pregnant and had two young children in tow, arrived in Fort Worth, Texas, without her husband, Dyan, in 2012. One afternoon, while mopping the floor, she overheard a phone call that left him in a terrible frown, Insurance asking for more money than he had, and her heart began to drown. Unsolicited Help.

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2017 Gifts 2012 2001 280