Remove 2012 Remove Holidays Remove Mentoring Remove Phones
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Holiday Messages Made Easy

Laughing all the Way to Work

I just received this article written by Lynn Gaertner-Johnston of Syntax Training and wanted to pass it along to you as it has some great tips for holiday messaging. If you are a job seeker, send a greeting to every person you talked with about your career search this year, whether that talk was in person, by phone, or by email.

Holidays 100
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Walmart’s dismal customer service scores drive customers away

Service Untitled

Even Walmart’s e-commerce scored a low 78 out of 100 for performance during the 2012 holiday season. The company needs employee pride, a well-tuned culture, and a mentoring program where associates can learn how to deal with customer complaints. There are many free services to help customers find direct numbers.