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Holiday Messages Made Easy

Laughing all the Way to Work

I just received this article written by Lynn Gaertner-Johnston of Syntax Training and wanted to pass it along to you as it has some great tips for holiday messaging. I know you will be spending the holidays without your wife, Kathryn, for the first time. Words for Holiday Messages. Happy holidays! Remember them!

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Walmart’s dismal customer service scores drive customers away

Service Untitled

Even Walmart’s e-commerce scored a low 78 out of 100 for performance during the 2012 holiday season. The company needs employee pride, a well-tuned culture, and a mentoring program where associates can learn how to deal with customer complaints. Possibly Related Posts: What happened to customer service at Sears?

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Company Perks and Showing Appreciation

Musings of a High-Level Executive Assistant

For Dec 2012 and January 2013, I wrote a couple of posts you that you will find helpful. What are the first things you have done at a new EA job? A: Congrats on the new job! I've answered similar questions in the past here and on my blog as well. The below is the link to my blog.

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Introducing the SUCCESS 125

Success

And for the sixth time, we have done the research to find the 25 most influential leaders in this space: the coaches, speakers, authors, mentors and thought leaders to know in 2022. He is a teacher, a mentor, a coach, a convener, and a doer. Coach, mentor, creator. But this year, there’s more. Jean Accius. Senior Vice President.

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