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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S.

Email 279
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An interview with Admin Awards Founder, Sunny Nunan, by Executive Support Magazine

Admin Awards

My mother, Jeannette Castellano, inspired the creation of the Admin Awards, which began back in 2012 in Dallas, Texas. What have you learned about the administrative profession from running the awards? There was a winner in one of our cities whose leader was the Chief Medical Officer for a global pharmaceutical company.

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29 Beautiful Stories That Will Restore Your Faith in Humanity

Success

A Sudanese woman, Alik, who was pregnant and had two young children in tow, arrived in Fort Worth, Texas, without her husband, Dyan, in 2012. With a natural gift for storytelling, her presentations weave humor, wit and grace into powerful messages about acceptance and tolerance. “I People Restoring Faith in Humanity. Unsolicited Help.

2017 280
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Introducing the SUCCESS 125

Success

Leigh Burgess is a creative strategist who uses her gifts to help others. In the process, he learned a lot about what the community needed and the role which digital ignorance played, and made it his business to understand the problems, know what resources were available and find solutions. Leigh Burgess. Paul Epstein.

Mentoring 313
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Want to expand your horizons? 35 new books from TED speakers that will enlarge your world

Ideas.Ted

In this book, she corrects misconceptions about this phase of life that researchers hypothesize evolved to serve a social purpose — allowing grandmothers to care for grandchildren — and provides accessible medical advice to women going through this process. Read an excerpt here. ) . Science, says writer Steven Johnson.

2019 139