article thumbnail

Who Needs an Office? 10 Entrepreneurs Weigh In on the Future of Virtual Work

Success

Elizabeth Saunders of Real Life E® offers a wise word of advice: “Reduce, reuse and recycle: For instance, your current software, email provider, phone service and office equipment may be most—if not all—of what you need to start. This article was published in October 2011 and has been updated. Photo by Jaem Prueangwet/Shutterstock.

Basecamp 303
article thumbnail

Employ more customer service options to provide a concierge level of excellence

Service Untitled

It’s true that not every company can employ the 24/7 quality phone service of a corporation like American Express, but customers look for the least amount of work they have to do in order to be the happiest with their purchases. In 2011, over 72.6 In 2011, over 72.6

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Has the holiday shopping season started off with quality customer service?

Service Untitled

cashmere sweater sale, and who found and purchased 47 inch LED televisions for $199.00. ‘Tis the season to rev up the customer service Statistics for the 2011 shopping holiday season look a little. And what did I discover from my unscientific research?

article thumbnail

DIY Home Renovations: Tips to Renovate by Yourself and Save

Productivity Bits

Copyright © 2011 Guest Author. Ask your construction company what they do to help the environment and how they reduce their emissions, for example controlling emissions from their equipment, disposing of their waste and recycling parts – none of which should cost you any extra in their fees. Visit the original article at [link].

article thumbnail

Santiago Peak Calling…Our Readers!

The Marq

Climbing Mount Whitney You may recall from the First Long Hike Complete post that a friend and I hiked up to the highest point in Orange County, Santiago Peak, in November of 2011. So, you'll want to check the weather before going up to insure you have the right equipment. We also encountered rain part of the way down.

Phones 40
article thumbnail

Service Untitled» Blog Archive » Impact of poor customer service.

Service Untitled

Brookes also plans to equip 65 stores with 4,000 touch screen registers. When the shopper finally did find an iPod he wanted to purchase, there were no more in stock, and he was told the next order was not expected for another four weeks. The $100 million will be used to increase in-store staff by 10% annually over the next four years.

article thumbnail

106 Thoughts on Overcoming Overwhelm in a Freaked-Out World

Stephanie LH Calahan

Main | Start 2011 off Organized! The Spiral Notebook Purchase (and then use!) When you make an online purchase, print out the receipt and place it in the file folder marked for that particular month. The same holds true for those toll receipts or the lunch you purchased when you met a potential client.

AT&T 100