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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Start by learning about them via LinkedIn , Google, Facebook and even the customers’ own webpages; you’ll arm yourself with their photographs, knowledge of their businesses, circles, hobbies, favorite music and special interests. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.

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AZVAs the Podcast Episode 9: What 2010 tells us about 2011

Loosely Speaking

November Poll Questions— If yours is selected, we’ll treat you to coffee or tea on us whenever you are next in Prescott: In early 2011 we’ll feature a Q & A session based on questions our listeners have asked us. To receive an announcement by email when a new podcast is available, email ktcosmos@LooseEnds.net.

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AZVAs the Podcast Episode 10: Creating a Business in the Practical Arts

Loosely Speaking

A portion of this episode was recorded live at Method Coffee ( here’s Method’s Facebook page ) in Prescott Arizona, back on September 4, 2010. Kristin has generously offered a FREE GIFT to listeners of this episode (the deadline to get it is December 31, 2010). Coming Up in 2011 at AZVAs: Thursday January 20, 2011 , Jan B.

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Why Multitasking Sucks

Clutter Coach

by Originally posted 2011-07-19 09:41:49. I’m not looking at email, reading text messages, checking voicemail, tweeting, Facebooking, watching TV, having a simultaneous conversation with someone else, planning my weekend, doing a craft project or shopping on eBay. In both cases, people seem happily unaware of this fact.

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AZVAs the Podcast: Transitioning from employment to self-employment

Loosely Speaking

A portion of this episode was recorded live at Olde World Bagels & Market (here’s their Facebook page ) in Prescott Arizona. Tell us about it, and we may incorporate your story into our March 2011 episode! Details on the events tab at AZVAs FaceBook page. Thursday, March 31 2011: , 1 – 4 pm Arizona Time.

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My 2012 Career and Business Plan

Eat Your Career

As we head down the final stretch of 2011, I (like the rest of the world) am engaging in a little annual professional planning and review session. I would say, all in all, I’m pretty pleased with 2011. Note : Because the material has been slightly revised, everyone who attended this series in 2011 will get free attendance to this.

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On receiving compliments

Virtual Moxie

And you can also join in the conversation about Moxie posts happening over on my Facebook page Recent Comments Stephanie on Speed is the enemy of many good things. Stay away from email! If you ignore or deny the compliment you are really replying, “Please accept my graceless stomping upon of your gift to me.” On Justin Bieber.

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