2010 Equipment Etiquette Training 
Service Untitled
JULY 7, 2010
The first stage of Relationship Care concentrates on existing employees and increasing their training by 20%. Classroom instruction, live training, coaches and coaching while directly responding to customers help representatives capture the mood of the customer and be better equipped to listen and know how to respond.
Professional Assistant Blog
MARCH 20, 2008
They each took the initiative to get appropriate training and education to better equip them in the areas they were interested in. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010
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Laughing all the Way to Work
DECEMBER 31, 2009
© Copyright Patricia Robb 2010 31 December, 2009 Office Confidential: Just for fun to start your New Year off with a laugh These are excerpts from a presentation I gave to my local International Association of Administrative Professionals (IAAP) Chapter dinner meeting. January 06, 2010 Helene Sinclairsaid. 5, 2010 at 12 p.m.
Service Untitled
APRIL 2, 2010
Other improvements suggested by the groups included a separate vitamin department, picture center with digital user-friendly equipment, self-service kiosks and stools, and a drive through pharmacy. Service Untitled The blog about customer service and the customer service experience.
Laughing all the Way to Work
SEPTEMBER 17, 2010
© Copyright Patricia Robb 2010 17 September, 2010 Whats all the fuss about reading contracts? There were charges for audio visual equipment that we never ordered. 5, 2010 at 12 p.m. Patty Buckner North Bay Index by date ▼ 2010 (26) ▼ September (2) What's all the fuss about reading contracts?
Service Untitled
SEPTEMBER 17, 2010
Brookes also plans to equip 65 stores with 4,000 touch screen registers. Service Untitled The blog about customer service and the customer service experience. The $100 million will be used to increase in-store staff by 10% annually over the next four years. In one example, a reporter told of shopping at the store in order to buy a new iPod.
Laughing all the Way to Work
APRIL 27, 2009
© Copyright Patricia Robb 2010 27 April, 2009 New Hire Overload I remember starting a new job at a law firm and on my first day I was handed a 3-inch white binder and told to read it. I was taken on a tour of the premises and they pointed out the office equipment I would need to use and introduced me to everyone we met.
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